Tag Archives: transfer

Basics, Features, SPA

Transfer with SPA

Transfer with SPA series phone:

While on a call:
1. Press the ‘xfer’ soft-key that should show up on the far right of the display.
2. Dial a number to transfer to; that number can be internal or external.
3. Press the same ‘xfer’ button to complete the transfer.

You can perform step 3 before or after the person answers the call so you may give that person a warning who you are transferring to them.  If the person you are transferring the call to doesn’t want the call you may press the red line button to return to that call.

Features, fuse, Telemojo, transfer

Blind Transfer

You need to be on a call to use this feature.  Once on a call:

1. Dial *1, then the extension number
2. Hang up

Note:  A blind transfer is used when you want to transfer a call to an extension and you have no need for giving the person you are transferring the call to a warning about who is on the line for them.  To be able to warn someone of the person you are transferring to them use Call Transfer sometimes called Attended Transfer

Features, fuse, Telemojo, transfer

Voicemail Transfer

You need to be on a call to use this feature.   Using this feature will transfer a call directly to a user’s voicemail box.  Once on a call:

1. Dial *9 (star, 9) + 3-digit extension and #.
2. The call will go directly the the extension voicemail box and will not ring at the extension.

This feature is useful to use either when you know someone doesn’t want to be disturbed or you know someone isn’t around to answer their phone.