Use this template to help record a greeting for your callers:

Thank you for calling ABC company.
If you would like to talk to someone in sales press 1
If you would like to talk to someone in customer service press 2.
If you would like when we’re open and directions to our store press 3.
If you know the extension of the person you’d like to reach dial it at anytime.
If you would like to dial by [firstname or last name] press 9.

sub menu from caller pressing 3.
We are open from [opening time] to [closing time]
You can get to us by taking a left here and right there.

Use this template to help record a greeting for your callers:

Thank you for calling ABC company.
You’re reached us outside our operating hours.
We are open from [open time] to [closed time]
If you would like to leave a message press [whatever button 0-9]
If you would like to dial by [firstname or last name] press 9.

Use this template to help record a greeting for your callers:

Thank you for calling ABC company.
We are open from [opening time] to [closing time].
If you know the extension of the person you’d like to reach dial it at any time.
If you would like to dial by [firstname or last name] press 9.
If you would like to leave a message in the general mailbox dial 0 [any number from  0-9, we recommend 0]