Business Number Spam

Since mid 2022 the big 3 mobile phone service providers in the US have been trying to give their customers generic information to their customers about the number that are calling them.

Unfortunately, these restrictions could label friends and legitimate business as SPAM LIKELY or TELEMARKETER if you don’t have them saved in your phone contact list.

If your number is showing up as SPAM on your customer’s phone when you call them go through the different registration pages that report to AT&T, T-Mobile and Verizon that could remove a SPAM distinction from your legitimate business phone number.

AT&T:

AT&T uses HiYa to track reports of numbers being problematic. Below is a link to submit a request to have a DID entry corrected:

https://hiyahelp.zendesk.com/hc/en-us/requests/new?ticket_form_id=824667

T-Mobile:

T-Mobile has its own portal for customers to report an issue with how a DID is being displayed. Below is their link:

Report Improperly Identified Calls

Verizon:

Verizon has its own portal for reporting issues with DIDs:

Verizon voice spam feedback

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