Remote Phone Access

Communication is one of the largest components of any business. Being able to connect with customers and have an open line of communication where they can reach you at any time is essential. While having access to your office phone 24/7 would be ideal, for the remote worker or the worker away from the office, this isn't always an option. There is a solution, however: remote extensions.

What is a remote extension?

Put simply, a remote extension lets you access your phone no matter where you are. Phone calls made to your physical landline at the office are sent to your cellular device so calls can be answered even when you're not in the office.

A remote extension is essentially an extension of your landline to your cellular device or other mobile device. With a remote extension, each time a phone call comes in, as many phones as possible are ringing — helping businesses avoid missed calls and get back to customers more promptly.

Are remote extensions expensive?

Many companies are moving toward remote extensions to make sure clients can reach them even when they're in the field or away from their desk. A remote extension can work with existing hardware or hardware provided by your telecom company at one flat rate.

Remote extensions save you money and time and can be installed quickly and managed by the same telecom company. A fantastic benefit is that you can keep overall communication costs down by using devices you already have, paying one monthly fee, and having all your telecom needs handled by one company.

Buying multiple cell phones, giving clients several different numbers, and trying to make cell phones and landlines work together is simply not necessary. A remote extension makes contacting your company and staying in touch with clients far simpler and more effective.

Why are remote extensions so helpful?

The first reason is that they allow you to stay in contact far better no matter where you are. If you have agents out in the field often, or you conduct business after hours, on weekends, or while at home, a remote extension lets your customers use one phone number to reach you. This greatly improves their chances of connecting with you even when you're not at the office.

This is a great option for real estate agents, contractors, outside sales, and much more. If you have a business that would benefit from a remote extension, contact us today to see what options are available.